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2.8 Million Samsung Washers Recalled

2.8 Million Samsung Washers Recalled - The Beacon


By: Michael

2.8 Million Samsung Washers Recalled

On November 4, 2016 the Consumer Product Safety Commission announced a voluntary recall of 2.8 million top-loading Samsung washing machines because of a risk of impact injuries. Your BBB® offers resolution with product defects.

According to CPSC, the top of the washing machine could unexpectedly detach during use. Samsung received 733 reports of “excessive vibration” or the top detaching from the chassis of the machine. Nine injuries have been reported. The machines were sold at multiple retailers including Best Buy, The Home Depot, Lowe’s and Sears from March 2011 to November 2016. Samsung says owners of the machines can either receive a free in-home repair to reinforce the top of the washer, or receive a rebate to purchase a new washer.

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*Image from CPSC announcement

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Michael is our Business Information Specialist and will be writing at least one article per week for the consumer education blog. He works with accredited businesses to ensure we maintain current contact information and licensing. He is usually first to answer the phone; so odds are good you will be speaking with him when calling our office.