Some of our sister BBBs are telling us that they are experiencing a new twist to unsolicited “robo calls.” Your Tri-State BBB wants to advise our readers of this new wrinkle.
As many of our readers are aware, “robo calls” are pre-recorded messages seeking to sell a product or service by means of auto dialers. In a number of cases, these calls may “spoof” actual phone numbers from other callers they’ve contacted in the past. In this way, it makes it appear that the call may be coming from a friend or possibly a neighbor, or simply making the recipient of the call think that it’s someone calling from their geographic proximity.
The new twist is that, if you have Caller ID, you might notice that the caller is “you.” That’s right! Your name and phone number appear on your caller id display.
What to do? First, don’t answer the phone, then immediately notify the Federal Trade Commission at (877) 382-4357 and report the robo call. In Indiana, our Attorney General’s office is interested in these calls as well. Robo calls are illegal, and the FTC and the Indiana Attorney General are interested in stopping these unsolicited calls that violate the Do Not Call laws.
For more information about robo calls, visit www.donotcall.gov or www.in.gov/attorneygeneral. As always you may obtain information on this and other schemes and offers by visiting www.bbb.org/evansville where you can Start With Trust®.