Ab Circle Pro Purchasers to Get Refund


Good news for consumers who bought a product called Ab Circle Pro that did not work as advertised.  The FTC filed deceptive advertising charges against the marketers of the abdominal exercise device, and the companies have agreed to settle the charges and pay from $15 million to $25 million depending on the number of consumers requesting refunds.  To apply for a refund, go to the FTC’s website here.

The Ab Circle Pro was advertised on TV infomercials and advertisements, online including a Facebook page, on a video loop playing at Ab Circle Pro retail sale locations, and in print ads.  According to the FTC, the advertisements promised that exercising for just three minutes a day would cause them to lose 10 pounds in two weeks.  In addition, the advertisements claimed that a three-minute workout was the same as doing 100 sit ups.  The Ab Circle Pro infomercial featured people giving testimonials that they had lost as much as 60 pounds.  The purchase price of the product through the infomercial ranged from $200 to $250.

Several companies were named as defendants in the lawsuit as well as the infomercial pitchwoman, Jennifer Nicole Lee.  According to the FTC, “the complaint charged all the defendants except Lee and her companies with making false and/or unsupported claims, including that using the product caused rapid or substantial weight and fat loss; resulted in loss of weight, fat, or inches in specific parts of the body; provided fat loss and weight loss equivalent to, or better than, a much longer gym workout; and provided the same rapid and substantial weight loss that people who provided testimonials for the infomercial said they experienced.  The complaint charged all the defendants with misrepresenting that using the Ab Circle Pro allowed Jennifer Nicole Lee to lost 80 pounds.

As part of the settlement, Lee and the two companies she controls cannot endorse any exercise equipment, food, drug, or device unless her endorsement is her honest opinion or experience.  Also, according to the settlement, all defendants other than Lee and the two companies she controls are barred from making claims that the Ab Circle Pro is likely to cause rapid and substantial loss of weight, inches or fat and are barred from claiming that consumers using such products can expect to achieve the same results as the endorsers unless supported by “competent and reliable evidence.”

The FTC adds that the complaint is not a finding or ruling that the defendants have actually violated the law.  The settlement does not constitute an admission by the defendants that the law has been violated.

Your BBB advises consumers to check out advertising claims for health supplements and weight-loss products before making a purchase.

For more information you can trust, see

Weight Loss Schemes Increasing

The Problem With My Friend’s Miracle Diets

BBB Warns Against Online Ads for Acai Diet Pills and Work From Home Jobs

Before You Sign Up For That Trial Offer Know What to Expect

Marketers of ‘Ab Circle Pro’ Device to Pay as Much as $25 Million in Refunds to Settle FTC Charges

FTC Resources on Weight Loss & Fitness

Ab Circle Complaint 120823


Written by

Jackie is the Operations and Education Foundation Assistant with the BBB. She assists consumers with business inquiries, and does presentations to senior groups and high school students. She is a regular contributor to the blog.

6 Comments to “Ab Circle Pro Purchasers to Get Refund”

  1. Gigi Washington says:

    how long will it take to receive the refund?

    • Amanda says:

      We do not know. It does appear the deadline to apply has past. You may wish to contact the FTC if you have applied but haven’t heard anything from them yet. The phone number for questions regarding the refund appears to be 1 (866) 402-4752.

  2. Linda Davidson says:

    I sent in my refund request form way back in 2012. What’s the holdup ? They wanted the money right away when I bought it….now they’re dragging their feet in getting the refunds back. What’s the deal ????

    • Amanda says:

      We do not know. You may wish to contact the FTC for questions regarding the refund. The number appears to be 1 (866) 402-4752. If that number doesn’t work, try the main phone number for the FTC 1-877-382-4357.

  3. YV in VA says:

    Thanks Amanda, I realize you are just the messenger trying to help. Here is my issue; I submitted my claim over a year ago. Never heard a word. The number you provided is just a recording. Is there another number where I can contact someone? This seems really unfair to the consumer….If I tried something like that I would be under the jail! Sigh

    • Amanda says:

      The 1-866-402-4752 is the administrator for this claim; however, you can try contacting the FTC through their main phone number of 877-382-4357. I’ve looked online and have seen that you are not the only one waiting. It appears they have not released the funds to anyone at this time. They could be awaiting appeals or any number of legal developments to finish before sending out the refunds. If you are able to find out any information, please feel free to post it here.

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