It seems that a day doesn’t go by that we learn of a new twist on the IRS collections scam. Your BBB® recently received information from the IRS that people who are deaf or hard of hearing are being contacted by IRS scammers.
Here’s the twist that’s being used. These scammers are using VRS, Video Relay Service to perpetrate this scheme. The caller contacts the VRS and the person receiving the call conducts a video chat with the victim, and relays the message via sign language. Of course, the bad guys are looking for payments by gaining your bank account information, credit/debit card numbers, or payments using iTunes cards, or other types of gift cards. They may even threaten the victim with arrest and jail time, and demand that taxpayers pay taxes without giving them the opportunity to question or appeal the amount owed.
As you may have seen in a recent post, the IRS at some time in the spring will be turning some of their delinquent accounts over to four credit collection companies. The IRS also states that they will never call before you’ve received correspondence through the mail.
You may call the IRS at (800) 829-1040 through VRS if you owe taxes or think you may owe taxes. IRS employees can help with a payment issue or confirm if there really is a tax issue.
- If you know you don’t owe any tax or if you weren’t contacted by the IRS via mail prior to the call, you should call and report the incident to the Treasury Inspector General for Tax Administration, or TIGTA, at 800-366-4484.
- Taxpayers can file a complaint using the FTC Complaint Assistant. If you received a call from one of these impostors, include the words “IRS telephone scam” in the text of your complaint. To learn more about the IRS Video Relay Scam, visit http://go.usa.gov/x9u5b#IRS.
Here is a video in ASL from the IRS that explains the scam.
For more information, you can trust, visit bbb.org/evansville.