Your BBB has learned that AT&T and Verizon customers are reporting that they are receiving cell phone calls and text messages from individuals purporting to represent AT&T or Verizon. The caller or texter announces that the customer is eligible to win money. With each call or text to a customer, the amount of winnings increases. The amount starts out at $100, then $200, then $300 or more.
In order to receive the money, the customer is told to go to a certain AT&T or Verizon website and verify his/her account by entering cellphone number, AT&T or Verizon ID and password and the last four digits of his/her Social Security number. For doing this, customers are told they would then get a certain amount of money credited to their AT&T or Verizon account. Wary customers called AT&T or Verizon directly and were informed that the call or text was a scam. According to AT&T and Verizon some examples of the fraudulent web and email addresses are:
www.att620.com – Simply log into your account to redeem your $620. At AT&T we care about you. Thank you and have a nice day.
www.att550.com – Simply log into your account to redeem your $550. At AT&T we care about you. Thank you and have a nice day.
www.att440.com – Simply log into your account to redeem your $440. At AT&T we care about you. Thank you and have a nice day
Possible sender e-mail addresses: email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
The scammers are trying to obtain customers’ personal information or to get them to download malware. Once they get this information, the customer’s identity is compromised and he/she is left vulnerable to identity theft.
AT&T has a warning on its website about the phone/text scam. Verizon has information about several types of phone scams on its website. If customers suspect a text or call isn’t from AT&T or Verizon or is in any way fraudulent
*Don’t open the text message or click on any links within it.
*Don’t respond directly to the phone call.
*Don’t visit any websites a fraudulent phone call directs you to visit.
Verizon customers should report suspected fraud by sending an e-mail message to email@example.com, call 1-800-567-6789, or e-mail the Billing Department at firstname.lastname@example.org to verify that the message is legitimate. Provide as much information as possible about the fraudulent activity or message.
For more information you can trust, visit bbb.org/evansville.