The Federal Trade Commission has reached a settlement with Oreck regarding claims that their products can reduce illness and almost eliminate germs and allergens. Consumers who bought the Oreck Halo vacuum or the Oreck ProShield Plus air cleaner will be receiving refunds administered by the FTC of about $25 per product. The FTC alleges that the claims made by Oreck regarding these two products were false or unproven when it came to reducing the risk of illnesses like the flu and removing germs and allergens. The refunds will total about $698,000.
Click here for the full FTC news release.
This is yet another reminder to be wary of claims a company makes about its products. One of the BBB’s services to the public is to review advertising and challenge claims that we feel need to be substantiated. On a BBB reliability report there is a section called “Advertising Review” which will show if the BBB has formally challenged a company’s advertising. It includes what was challenged, what the BBB wanted the business to substantiate and how the business responded. The BBB does not necessarily report on products themselves because our focus is on reporting on business but reviewing advertising is part of how the BBB serves the public.
For more information you can trust, contact your BBB.