The Beacon

Providing Help through the Consumer Journey

In Partnership with:

What We Do

Our Sponsors

Recent Articles

Things we can’t do
By: Mary Beth
FAQ

Things we can’t do

Here is a list of what the BBB cannot handle. If you have a problem in one of these areas, you can give us a call and we'll try to recommend some avenue for you to pursue, but we can't process the ...

Read More

Credit Report 101
By: Mary Beth

Credit Report 101

By now I think it is common knowledge that every American is entitled to one free credit report a year, from each of the three major credit reporting agencies. The three agencies are Experian, Tran...

Read More

FAQ #2
By: Mary Beth
FAQ

FAQ #2

What types of complaints does the Better Business Bureau NOT handle? The Better Business Bureau does not handle complaints regarding: ¢ Employment practices ¢ Discrimination ...

Read More

BBB FAQs (Part I)
By: Mary Beth
FAQ

BBB FAQs (Part I)

This is the first in a series on frequently asked questions (as opposed to infrequently asked questions- someone once called to ask me where Barnes, KY is and how far it is from Evansville¦I hope i...

Read More