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Recent Articles

Phone Fraud Exceeds One Billion Calls Per Year
By: Michael

Phone Fraud Exceeds One Billion Calls Per Year

There is not an hour that goes by that your BBB® doesn't take a call, about a fraudulent call! They are either claiming to be the IRS, stating your computer has a viru...

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Hiring a Moving Company? What to Look For and What to Avoid
By: Jackie

Hiring a Moving Company? What to Look For and What to Avoid

Your BBB® received a call from a distraught consumer about a cross country move that went terribly wrong. Last month kicked off the moving season, and it is now in ful...

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How Recalls Work, or Don’t
By: Michael

How Recalls Work, or Don’t

Your BBB® regularly receives calls about defective products. How to best solve them varies depending on the type of product. While manufacturers — try hard to get it r...

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How to Speak and Understand the BBB Language!
By: Cathy
FAQFYI

How to Speak and Understand the BBB Language!

The BBB® system has a language unique unto its own, and sometimes folks have difficulty in understanding exactly what it means. Whether you go online to check out a bu...

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FTC Announces New ID Theft Resource
By: Jackie

FTC Announces New ID Theft Resource

A charge shows up on your credit card statement that you don’t recognize, and in checking it out, you learn that your identity has been stolen. But what should you do?...

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Your Oldest Grandson Calling
By: Michael

Your Oldest Grandson Calling

Your BBB® receives calls from seniors who were victims of a grandparents scam. Normally, the premise is something like your gra...

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FTC Stops Sweepstakes Scam
Email Purports to Be from Director of the FBI
By: Amanda

Email Purports to Be from Director of the FBI

Your BBB® is not immune from emails claiming that we or a staff member have “won” millions of dollars. One of our staffers received the following email last week that ...

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