Recent Articles

How Recalls Work, or Don’t
By: Michael

How Recalls Work, or Don’t

Your BBB® regularly receives calls about defective products. How to best solve them varies depending on the type of product. While manufacturers — try hard to get it r...

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How to Speak and Understand the BBB Language!
FAQFYI
By: Cathy

How to Speak and Understand the BBB Language!

The BBB® system has a language unique unto its own, and sometimes folks have difficulty in understanding exactly what it means. Whether you go online to check out a bu...

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FTC Announces New ID Theft Resource
By: Jackie

FTC Announces New ID Theft Resource

A charge shows up on your credit card statement that you don’t recognize, and in checking it out, you learn that your identity has been stolen. But what should you do?...

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Your Oldest Grandson Calling
By: Michael

Your Oldest Grandson Calling

Your BBB® receives calls from seniors who were victims of a grandparents scam. Normally, the premise is something like your gra...

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FTC Stops Sweepstakes Scam
By: Amanda

FTC Stops Sweepstakes Scam

This week, the Federal Trade Commission announced that, at their request, a federal court has Read More

Email Purports to Be from Director of the FBI
By: Amanda

Email Purports to Be from Director of the FBI

Your BBB® is not immune from emails claiming that we or a staff member have “won” millions of dollars. One of our staffers received the following email last week that ...

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What Is BBB?
FAQFYI
By: Amanda

What Is BBB?

What do you know about Better Business Bureau® (BBB)? When asked, most individuals say that BBB "reviews businesses for consume...

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No, You Didn’t Win a Basket Full of Money
By: Amanda

No, You Didn’t Win a Basket Full of Money

Your BBB® continues to hear from consumers every day about letters they’ve received claiming that they’ve won some sweepstakes or lottery. Yesterday, the FTC posted Read More