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Door-to-Door Vacuum/Air Purifier Sales: What to Know

Door-to-Door Vacuum/Air Purifier Sales: What to Know - The Beacon


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By: Beth

Door-to-Door Vacuum/Air Purifier Sales: What to Know

We have heard from many homeowners who have been visited by door-to-door vacuum salespeople.  Callers ask us for basic information about the business but also want to try to substantiate claims that the vacuum doubles as an air purifier and can reduce illness or rid their floor surfaces of allergens. These claims prompted our callers to contact us to attempt to verify the advertised benefits.

In addition to advertising claims, other elements of the sales pitch or transaction raised some eyebrows:

In order to answer the growing number of inquiries, your BBB would like to offer some tips for our callers.

If you receive a prize promotion¦:

read the information carefully. There may be a disclaimer stating the offer is only void if you make a purchase and rules may vary. If you aren’t sure, call the number and ask questions.

If a salesperson comes to your door¦:

If you are interested in the product¦:

If you purchase the product¦:

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Beth was Director of BBB Services and wrote for the consumer education blog from 2008 to 2011. Beth also managed projects of the Tri-State Better Business Bureau Foundation, including the Student of Integrity Scholarship and senior citizen education programs, and she worked with local charities as a part of our charity reporting service.