In October of 2012, your BBB wrote a blog informing you that some e-book publishers were the subject of a class action lawsuit, and a proposed settlement had been agreed upon. Based on the settlement terms, individuals who purchased e-books from certain publishers would receive a refund per qualifying book. As of Tuesday, March 25th, those refunds began to be distributed.
According to a press release from the Indiana Attorney General, “About 370,000 Indiana e-book buyers will receive more than $2.6 million in refunds as a result of settlements reached between the publishers and 33 state attorneys general, including Indiana. Refund amounts will range from about $0.73 to $3.17 per e-book, with the higher amounts for those on the New York Times best seller list.”
Individuals who purchased e-books from the publishers will receive the refund either as an automatic credit to the account they purchased the book from or made out in the form of a check. The form the refund takes depends on the retailer you purchased the e-book from.
According to the AG’s press release, individuals who purchased from Amazon, Apple, Barnes & Noble, Kobo or Sony should have received an email from the retailer describing what, if any, action had to be taken to receive the credit. If you purchased through any other retailer, you may have been required to fill out a claim form prior to October 21, 2013 in order to receive part of the settlement.
Your BBB would like to remind all consumers to be on the look-out for phishing emails that may appear as though they are coming from one of the retailers mentioned above and may even mention this settlement. If the email asks you to click on a link inside it, be careful. You may want to go directly to the website of the retailer to verify the information you are receiving via email.
For more information on the settlements, visit www.ebooksagsettlements.com.
For more information you can trust, visit bbb.org/Evansville.