September 22nd was the first day of fall, and we can already feel the nip in the air. It is a refreshing change after the dog days of summer, but all too often, fall doesn’t stick around long and we could be knee deep in snow before we know it. Is your HVAC system ready to move from air conditioning to heating? BBB® recommends planning ahead now to make sure that your heater is working properly when the temperatures are low.
Take the time to check contractors out carefully; rushing to find a heating contractor can burn a hole in your wallet. Last year, nationwide, BBB received more than 3,000 complaints against heating and cooling contractors. Some of the most common mistakes consumers and business owners make when looking for repairs stem from hiring the first contractor they find, not doing the proper research, and not getting all the details of their service or repair in writing.
BBB recommends the following tips to make sure your inspection and service go off without a hitch:
Research the company’s background and licensing. Visit bbb.org/evansville for the BBB Business Review of any heating service company you plan to hire. Learn more about its reputation and history of complaints. Always confirm that the company is licensed and insured.
Compare prices and service packages. Get at least three estimates for any heating repair work or maintenance work. All bids should be in writing and should provide a full description of the services to be provided and the materials to be used.
Review warranty coverage. Find out if the company offers any type of warranty or guarantee. Make certain you understand the terms and conditions of the coverage. Also, be sure to check the warranty on your current heating unit to determine whether any repairs or replacements may be covered.
For more information you can trust, visit bbb.org/Evansville.