The Internet continues to provide innovative opportunities for communication and commerce however these same opportunities are used by criminals for illegal activity. Your Better Business Bureau (BBB) understands that the Internet does not necessarily fall within normal ideas of jurisdiction making it difficult to know where to turn if you come across Internet crime (cybercrime). The BBB accepts complaints from consumers needing help with marketplace issues, however the BBB does not have the legal authority to prosecute criminal activity. Pursuing and ultimately prosecuting criminal activity calls for actual law enforcement agencies.
The FBI and the National White Collar Crime Center (NW3C) formed a partnership called IC3 (http://www.ic3.gov/default.aspx) to help gather and direct reports of cybercrime. As explained on their website, IC3 is intended as a single place for people to report crime involving the Internet. These reports can then be investigated and directed to the appropriate law enforcement agency.
Cybercrime may take place in the virtual world but its consequences and harm are very real so it is important to report cybercrime if you encounter it. For those online issues that arise between businesses and consumers that are not criminal in nature, contact the BBB where the business is located to file a complaint. For more information you can trust visit bbb.org/Evansville.