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Indiana Attorney General Warns Consumers Of Utility Phone Fraud

Indiana Attorney General Warns Consumers Of Utility Phone Fraud - The Beacon


By: Tom

Indiana Attorney General Warns Consumers Of Utility Phone Fraud

It seems as though your BBB and the Indiana Attorney General are constantly warning consumers about telephone fraud.

The latest information from Attorney General Greg Zoeller’s office is that fraudsters are calling Hoosier residents stating that they are with their utility company, and that they have unpaid bills, and that their utilities will be disconnected.

These fraudulent calls appear to come from the utility company, but in fact, numbers and names that are displayed on caller id screens are spoofed.  These calls may not originate from Indiana, but they could be anywhere in the country or abroad.  The caller doesn’t want to be paid by traditional means, such as, check or credit card, but rather, they want you to purchase a pre-paid debit card.  Attorney General Zoeller said, “the scammers ask for the customer to purchase a prepaid debit card, often found at Walmart or gas stations, and call them back with the PIN number.” 

Once they have the information from the card, including the pin number, it’s like giving these fraudsters your cash. 

The Tri-State BBB and the Indiana Attorney General’s advice is to simply hang up on these callers.  If you have an outstanding unpaid utility bill, you would have had confirmation via mail notifying you of the unpaid utility bill. 

If you receive such a call, and you believe you’ve been victimized, call the Indiana Attorney General’s office at (800) 382-5516 or visit their website at

For more information you can trust, visit

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Tom is Vice President for the Tri-State Better Business Bureau. In addition to answering the needs of our accredited businesses, Tom can be seen on WEVV providing tips for businesses and consumers. He also works closely with other local media outlets to keep our community informed of marketplace issues affecting our area.