Keyloggers at Hotel Business Centers

US Secret Service memo on Keylogging MalwareYour BBB constantly monitors security risks and reports those of greatest concern.

The U.S. Secret Service is advising the hospitality industry to inspect computers made available to guests in hotel business centers, warning that crooks have been compromising hotel business center PCs with keystroke-logging malware stealing personal and financial data from guests. A Texas task force recently arrested suspects who compromised computers within several major hotel business centers in the Dallas/Fort Worth areas.

“In some cases, the suspects used stolen credit cards to register as guests of the hotels; accessing business center computers, logging into their Gmail accounts and executing malicious key logging software.” “The malware captured the keys entered by other hotel guests, emailing guests info, bank logins, retirement and personal webmail accounts and other sensitive data. Most security approaches can be defeated if users also are allowed to insert CDs or USB Flash drives. Attackers with physical access to a system and the ability to reboot the computer can use CDs or USB drives to boot the machine straight into a stand-alone operating system like Linux that has the ability to add, delete or modify files. The only solution is not to use public computers for anything more than browsing the Web. If you’re on the road and need to print something from your email account, create a free, throwaway email address and use your mobile device to forward the email or file to that throwaway address, then access the throwaway address from the public computer.

Read more from Brian Krebs (Krebs on Security).

About Michael 224 Articles
Michael is our Business Information Specialist and will be writing at least one article per week for the consumer education blog. He works with accredited businesses to ensure we maintain current contact information and licensing. He is usually first to answer the phone; so odds are good you will be speaking with him when calling our office.

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