Medicare is Calling?

Consumers often inform us that they have received a call from someone claiming to be from Medicare or the Social Security Administration. Inevitability the caller wants personal information usually including a credit card or bank account number. I just had a consumer report such a call this week.

Medicare is administered by The Centers for Medicare and Medicaid Services (CMS) which is a division of the U.S. Department of Health and Human Services. Social Security is administered by the U.S. Social Security Administration (SSA). Neither of these offices contacts consumers by phone for personal information so if you receive such a call you should not provide any personal information and should report the phone number to the FTC (Federal Trade Commission).

The FTC also warns about calls claiming to be from Medicare Part D providers. Keep in mind that Medicare Part D providers are not allowed to take payments over the phone and cannot charge you a fee for signing up. The FTC advises to not provide any information to a “provider” that calls you and recommends only providing information if you have initiated the call to a provider you know.

You can contact Medicare by phone at 1-800-MEDICARE or online at www.medicare.gov. The Social Security Administration can be reached at 1-800-772-1213 or online at www.ssa.gov.

There is more information from the FTC about avoiding Medicare Part D scams on their website at www.ftc.gov. The FTC recommends checking out Medicare Part D plan providers with the Better Business Bureau and so do I.

http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt168.shtm

http://www.ftc.gov/bcp/edu/microsites/phonefraud/medical.shtml

Related Posts:

Social Security Scams Alert

Working to Combat Medicare Fraud

Making Sense of Medical Bills Medicare

Is Medicare Trying to Get in Touch with You?

Top Ten Red Flags: How to Spot Fraud Against Seniors

Written by

Jason is the Manager of Dispute Resolution Services with the BBB and primary handles consumer complaints. He also assists consumers with business inquiries. He is a regular contributor to the blog.

2 Comments to “Medicare is Calling?”

  1. Conrad Crockarell says:

    Does anyone know anything about this company that I have hired to help me with a mods???

    • Amanda says:

      If you have the name of the company, we can certainly look that up for you, or you can visit evansville.bbb.org and search for a business review there.

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