Your BBB has learned that on April 17, 2014, Michaels Stores, Inc. confirmed a data breach at its arts & craft supply stores in the United States that may have impacted up to 2.6 million cards between May 8, 2013 and January 27, 2014. Credit and debit card numbers were compromised, including at the Evansville, IN location. The company states there’s no evidence that information like customer names or PINs were stolen.
The company says they have received a “limited number” of reports of fraud in connection to the breach. If you think your card info has been compromised, take the following steps:
Order a free credit report by calling 1-877-322-8228 or visit https://www.annualcreditreport.com.
Michaels is offering free identity protection and credit monitoring services to affected customers in the U.S. for 12 months. Call 1-877-412-7145 or click here for more information.
Because other scammers may try to take advantage of the situation, do not click on links in any emails offering to “help” with the credit card breach.
Consumers aren’t usually held liable for money spent on a stolen card. And when retailers have a security breach, many banks take action by issuing new card numbers and lowering maximum credit amounts.
For more information you can trust, visit bbb.org/evansville.