Your BBB has learned that a donor fraud scheme is working its way into Southern Indiana. From information received, a non-profit in Bloomington, Indiana was approached by a suspect donor. The scheme works like this:
A donor clicks on a button on a non-profits’ web site and makes a donation. The donation could be a rather large sum, perhaps $2500.00. Shortly after, the alleged donor contacts the non-profit claiming that the donation was incorrect and the amount should have been substantially less, for example, $250.00. The “donor” explains that the original card had to be closed for security reasons and requests that the excess amount be refunded to a different account. The cards used by these fraudsters are typically stolen.
For more information regarding this scheme, click here.
Your BBB advises non-profits not to take the word of the donor, but to contact the card processing service regarding the transaction, the company that issued the card or account from which the donation was made. You may also want to contact the attorney general’s office in your state.
Indiana non-profits, call (800) 382-5516;
Kentucky non-profits, call (888) 432-9257
Illinois non-profits, call (800) 243-0618
Visit bbb.org/evansville for more information regarding business or charity reviews where you can Start With Trust®.