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New Phishing Emails Claim to Be from TurboTax

New Phishing Emails Claim to Be from TurboTax - The Beacon


By: Amanda

New Phishing Emails Claim to Be from TurboTax

We’re only about three weeks away from the tax deadline, and as many of you continue to prep and file your taxes, you may be doing so with the aid of computer software. TurboTax is one such tax preparation software. Your BBB® wants consumers using this product to know that scammers have been sending out phishing emails that claim to be from TurboTax.

According to TurboTax’s website, one of the more recent versions has the subject line “Important Privacy Changes.” It proceeds to tell you that TurboTax will begin to share some of your information (name, address and total income) with their partners unless you opt out within 24 hours of receiving the notice.  This email includes a large “Opt Out Now” link.

Don’t fall for it. According to TurboTax, this email is fake. If the link is clicked on, you will download keylogger malware onto your computer or phone.  While it may not appear to outwardly affect the functionality of your computer or phone, keylogger malware is a type of spyware that can capture all of the keystrokes made on your computer so the next time you log in to your bank account, Facebook page, email or anything else that requires a password, the scammer will be able to pick up on your password and gain access to any information on those sites.

If you receive this email or any similar emails that appear to come from TurboTax, you can forward the email to then delete it. You can see additional security alerts for TurboTax on their website:

To avoid phishing emails that may appear to be from other sources, your BBB has the following tips:

-Review all emails you receive carefully. Look for misspellings or general grammatical errors. These are typical red flags.

-Look to see who the email came from. Some schemers may spoof the actual email of the company; however, others don’t. They might use names that are similar to the company’s actual email, but there is usually an additional punctuation mark or something else that will indicate that it is not coming from where it is claiming to be coming from.

-Hover over any links to see where they are going. If it doesn’t appear that it is going to the business’ website, you probably don’t want to click on it.

-Do a search on the internet for the contents or subject line of the email with the word “scam.” This will often give you a good idea of whether or not anyone is reporting this same email online.

-If you’ve reviewed the email and still aren’t sure about its contents, contact the company or person directly to see if they did indeed send you an email.

For more information you can trust, visit

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Amanda is the Director of Bureau Affairs and is a regular contributor to the consumer education blog. She is one of our go-to colleagues for answering complex consumer inquires. Amanda also manages our charity reporting program.