Members of our BBB staff have received e-mails purporting to be from Verizon Wireless, AT&T Wireless, and Amazon.com. These e-mails are fraudulent and are sent in a “phishing” expedition to lure unsuspecting computer users into revealing personal information, such as, user name, password, bank account information, Social Security Numbers, and the like.
These e-mail spoofers are becoming more ingenious in making their fraudulent e-mails look authentic and more difficult for con
sumers to catch. Even the BBB has been targeted by these “phishermen.”, sending e-mails informing businesses that they have a complaint which needs their immediate attention. Attachments are included, that if opened could run malware on the unsuspecting person’s computer. Some of these e-mails also include links which may also install malware as well.
Unfortunately, malware software can be undetectable and do damage to your computer or possibly be a kind of key logger, capturing users’ keystrokes. This could give the perpetrator of the fraud the user name, password, and other vital personal information that then may be used to commit identity theft.
Your BBB advises that consumers make sure that all security settings are active, and that virus definitions and anti-malware are all up-to-date. Your BBB also recommends that you n
ever click on links or attachments included in any suspicious emails received.
To insure that the e-mail is actually authentic, visit the actual company website in question rather than clicking on the links provided in the e-mail, or call the business to verify that the e-mail is actually from them.
For more information you can trust, visit your BBB at www.evansville.bbb.org, or by calling either (812) 473-0202 or toll-free (800) 359-0979.