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Phishing Email Targets Square Users

Phishing Email Targets Square Users - The Beacon


By: Amanda

Phishing Email Targets Square Users

Your BBB® wants to make you aware of a new phishing scheme that alleges it is from Square, Inc., a credit card processing business. Both businesses and consumers may be using Square as it is a processing device that can connect to your cell phone or tablet; therefore, many of our readers may be vulnerable to this scheme.

Here’s the email we received:

As your BBB doesn’t use Square, we knew that we couldn’t have any sort of dispute with a transaction so we didn’t fall for this scheme; however, as you can see above, the email appears to come from Square, urges quick action and contains multiple links to entice you to click to resolve this problem immediately.

Links inside phishing emails may contain malware or may take you to websites that appear to be from the business who has contacted you. If a link does take you to a website, it might ask you to enter personal information about yourself or to “log in” to your account to take any necessary actions. The site will then capture the information that you’ve provided. Unfortunately, the schemers will then use that information to perpetrate identity theft and/or cause you or your business financial losses.

In order to protect yourself from similar phishing schemes, keep the following things in mind.

-Review all emails you receive carefully. Look for misspellings or general grammatical errors. These are typical red flags of spam emails.

-Look to see who the email came from. Some schemers may spoof the actual email of the company; however, others don’t. They might use names that are similar to the company’s actual email, but there is usually an additional punctuation mark or something else that will indicate that it is not coming from where it is claiming to be coming from.

-Hover over any links to see where they are going. If it doesn’t appear that it is going to the business’ website, you probably don’t want to click on it.

-Do a search on the internet for the contents or subject line of the email with the word “scam.” This will often give you a good idea of whether or not anyone is reporting this same email online.

-If you’ve reviewed the email and still aren’t sure about its contents, contact the company or person directly to see if they did indeed send you an email.

According to an alert on their Business Review, Square, Inc. is requesting that consumers who receive this email report the incident to them via email:

For more information you can trust, visit

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Amanda is the Director of Bureau Affairs and is a regular contributor to the consumer education blog. She is one of our go-to colleagues for answering complex consumer inquires. Amanda also manages our charity reporting program.