As many of our readers are aware, your BBB® has warned our community about the various robocalls offering things such as reduced credit card interest rates. These calls employ the use of auto dialers which have phone numbers loaded into their memories to automatically dial those numbers with a prerecorded message. These types of calls are illegal, and consumers are encouraged to contact the Indiana Attorney General’s (AG) office 1.888.834.9969 and the Federal Trade Commission (FTC) 1.877.382.4357 to report them.
Your BBB recently learned that political robocalls were added to the list of prohibited types of calls. The Indiana Attorney General, Greg Zoeller, informed Indiana residents of the new Auto Dialer law which carries a penalty of up to $5000.00 per call. The law “restricts the use of technology that automatically dials residential phone numbers and plays prerecorded messages.”
If political campaigns desire to make such calls, they will need to obtain your permission first. A person must make the call, and not the auto dialer, and the caller must obtain your permission for you to hear a prerecorded political message.
If you receive such robocalls, you may file a complaint with the Indiana Attorney General’s office at www.indianaconsumer.com. You may also register your number for the Indiana Do Not Call list as well, or you may register via phone at 1.888.834.9969. If you receive an unwanted live campaign call, simply ask to be removed from the caller’s list.
For more information regarding the new law, you may click here.
For more information regarding charities or businesses, visit bbb.org/evansville, and if you’d like to report a scam, visit bbb.org/scamtracker/evansville. You can always Start With Trust® with your BBB.