We’ve covered this topic before, but these calls continue to abound with various offers.
We at your BBB have received multiple of requests for assist regarding calls from “Rachel,” who wants to reduce your credit interest rate, and all you have to do to learn about this offer is to press a number on your telephone keypad. Or if you’d like to opt out of receiving future calls from Rachel, you’re instructed to press a different number. Unfortunately, pressing any number on your telephone keypad only alerts the robocaller that they’ve got a good number.
What to do? Don’t press anything and hang up. But if you have caller id on your phone, note the number and contact the Federal Trade Commission, FTC, at (877) 382-4357 and report it. If you live in Indiana, you can contact the Indiana Attorney General at (800) 382-5516.
One consumer who contacted your BBB told us that they charged their card $999.00 to reduce her credit card interest rate. Of course, she never heard from them again.
Now that we’re in the political campaign season, Robocalls will abound greatly. You may be asked to take a survey or make a non-tax deductible donation. Be careful, and make sure you know with whom you are dealing. If you’d like to make a non-tax deductible donation to the candidate or party of your choice, find their contact information, and donate either by phone or online. Your BBB has received inquiries regarding dubious calls from both the Obama and Romney campaigns.
For more information you can trust, contact us at (812) 473-0202, toll-free (800) 359-0979, or visit us on the web at www.evansville.bbb.org.