Paying with a credit card gives you 60 days of protection against receiving the wrong items, damaged merchandise or non-receipt. Merchants have 30 days to fulfill an order, so ensure your items will be received by the day you want. Many online orders can be returned for a full refund, but others have restocking fees. Your BBB Wants You to Shop Savvy on Cyber Monday, and Every Day!
Cyber Monday (November 30) will be one of the biggest days of the year for online sales, expected to exceed $105 billion, with many retailers offering huge discounts and special offers
Cyber Monday got its name in the late 90s when people would shop online from work. Now with tablets, phones, laptops and broadband internet widely available, shopping starts earlier, and so do both the deals, and the rip-offs. If you’re shopping with an unfamiliar retailer, visit bbb.org to read customer reviews and learn more about previous customers’ experiences.
Shopping with a credit card provides additional protections over a debit card in case of fraudulent transactions. If your card number is compromised, it’s easier to dispute charges you didn’t approve.
Prepaid cards or gift cards don’t have the same protections as a credit card, but you’ll never lose more than the value of the card itself.
Some of the best deals are only available online, but be careful. It’s easy for a fake site to mimic a famous retailer’s website, so make sure you are shopping with a legitimate site.
Be careful of phishing emails with links to track a package you are not expecting.
Clicking on unfamiliar links can place you at risk for malware and/or identity theft.
Type your tracking number directly into the Google search box for a direct link to track items you purchased. Only share personal information and your credit card number with websites using https displaying the security lock.
Check out bbb.org to look up a business, write a customer review, file a complaint or report a scam.