Texting Donations

Most people have seen or heard commercials on how to “text to give” to a certain charity, but how do you know where the money is actually going?

The BBB Wise Giving Alliance has partnered with the Mobile Giving Foundation to provide donors with trustworthy and safe options for quick donations.  Charities reviewed by the Wise Giving Alliance must meet 20 accountability standards that go beyond those required by law and provide valuable information to donors.  In addition to the Wise Giving Alliance’s standards, the Mobile Giving Foundation has their own procedure to check out the charities that approach them.  Thus, the combined resources of the two organizations should help to assure you that your donation is safe and secure and goes to a charity that has passed rigorous evaluation.

So how does mobile giving work?  A charity will choose a specific keyword (i.e. “help”) which is texted to a specified “short code” (usually a five or six digit number) by the donor.  The donor will then receive a text to request confirmation.  Upon a “yes” reply, the donation is added to your next cell phone bill and a “thank you” message is sent back to the donor.  Upon payment of your bill, the cell phone company sends the donation to the Mobile Giving Foundation, who sends it to the charity.  You may be interested to learn that neither the phone company nor the Mobile Giving Foundation takes any portion of your donation.  The whole process can take a few months to complete; however, that time line has been shortened for disaster relief.

For a full list of participating charities, their keywords and short codes, and allowable donation amount (usually $5 or $10), check out the Mobile Giving Foundation website under the “For Donors” tab.

For other information on donating to charities and the BBB’s Charity Review program, visit our website at evansville.bbb.org.

About Amanda 202 Articles
Amanda is the Director of Investigations & Information Services and is a regular contributor to the consumer education blog. She is one of our go-to colleagues for answering complex consumer inquires. Amanda also manages our charity reporting program.

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