Your BBB® has learned that the FTC has recently announced a series of cases against tech support scammers. The fraudsters would either call you or get your attention online, through a pop-up on a computer screen. The number of victims falling for this scam grows every year and therefore the FTC is partnering with law enforcement agencies to stop these scammers in their tracks.
Here’s how to spot a tech support scam:
- Don’t click on pop-up images on your screen!
- If you are concerned about your computer, contact a reputable computer repair company and ask for a quote. You can go to org/Evansville and find a business to help you with your IT problems!
- Never disclose personal information or passwords when contacted by tech support! And don’t let the scammers get remote control over your device!
- Protect your computer against malware. Install an effective anti-virus and remember to update it periodically.
- Change your passwords regularly!
- If you’ve already paid for this alleged tech-support assistance with a credit card, you can contact the credit card company and have them stop the transaction.
- Check your bank statements for charges that you didn’t make and report them to your bank immediately!
You too can prevent tech support scammers from victimizing more people: share this article on social media and tell all your friends to beware of the situation.
For more information you can trust, visit bbb.org/Evansville!