Here is a list of what the BBB cannot handle. If you have a problem in one of these areas, you can give us a call and we’ll try to recommend some avenue for you to pursue, but we can’t process the complaint ourselves. Sorry.
¢ Employment issues
¢ Government agencies
¢ Public schools
¢ Complaints against individuals who are not engaged in a business (e.g., a person who sells their personal car through a classified advertisement).
¢ Professional services or procedures conducted by health care professionals, lawyers, etc. (However Bureaus DO handle complaints concerning billing practices for services or procedures)
¢ Complaints alleging discrimination or other rights violations.
¢ Matters that already have gone to court
¢ Companies with no business address, such as a P.O. box that has been shut down
¢ Situations where the complainant is anonymous