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Tri-State BBB and Vectren Warn of Energy Bill Scam

Tri-State BBB and Vectren Warn of Energy Bill Scam

06-2017

Our Sponsors

By: Oana Schneider

Tri-State BBB and Vectren Warn of Energy Bill Scam

Your BBB® has learned that there is a seasonal scam making rounds in our area: the utility bill scam. This time, scammers are claiming to work for Vectren and calling small businesses in the tristate area asking them to pay an alleged unpaid bill within a short amount of time, usually 45 minutes. Otherwise, they are told that their energy service will be disconnected.

“While Vectren does contact its customers regarding expected payments, these calls are not made in connection to an immediate disconnection of service,” stated Dan Bugher, senior vice president of Vectren customer experience. “We’re urging any customer who is approached in this fashion to contact us immediately to verify the legitimacy of the request and discuss his/her account status.”

To avoid falling for the utility bill scam, follow these steps:

You can reach Vectren at 1-800-227-1376, 6 a.m. to 6 p.m. Monday through Friday.

For more information you can trust, visit bbb.org/Evansville!

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Oana

Oana Schneider is our Director of Media Services. She writes consumer and business oriented articles and is in charge of our community outreach program.