Your BBB® learned that Uber made a big announcement recently, according to which the company was hit by a cyber attack in 2016. As a result, some personal information of 57 million Uber users was downloaded by the hackers. This number includes customers from all over the world and around 600,000 US drivers.
Uber mentions that the compromised information includes names, e-mail addresses, and phone numbers. Unfortunately, instead of announcing the breach as soon as he found out about it, former Uber CEO Travis Kalanick paid the hackers $100,000 to get rid of the data and remain silent in regards to the incident.
While Uber indicates that they’ve obtained assurances that the downloaded data has been destroyed, they also promise to notify drivers affected by the breach and offer them free credit monitoring and identity theft protection.
Uber has indicated that so far they’ve not seen evidence of fraud or misuse of customer information tied to the incident but encourages users to regularly monitor their credit and accounts for any issues and to let them know if you see anything unexpected or unusual related to your Uber account. For more information you can trust, visit bbb.org/Evansville!