What You Need to Know About Buying a Hearing Aid

Your BBB® receives calls about misleading advertisement all the time. If you think you’re losing your hearing, make sure to see a doctor and ask them about hearing aids. If they are what the doctor prescribes, there are a few things to keep in mind before buying one:

1. Find a reliable provider

It’s best that you do your research before making a purchase. Ask your doctor for a list of providers, look them up online and even give them a call if you have any questions. If you are not sure about a certain provider, you can look them up on bbb.org!

2. Watch out for extremely low prices

If a deal sounds too good to be true, you may want to do a background check on that provider. Type their name into your browser and try to gather as much information as you possibly can before buying their product. A low price could also mean that the model you are looking into in an older one, so make sure to ask questions!

3. Resist high-pressure tactics

If you contacted a provider and they are pressuring you into making a purchase, using words like “one-time deal”, “it’s now or never” etc. be extremely wary! Also, make sure you get your deal in writing and ask the provider to write down every single detail of your agreement. Also, make sure the company name, phone number, and address are spelled correctly.

4. Try it before you buy it

Don’t buy hearing aids that you haven’t had the chance to try first. It’s also good to know that most states require a 30 to 60-day trial period.

5. Warranty information

Ask your provider questions like: How long is my warranty? Can it be extended? What services does it cover?

6. Ask what your total cost will be

Your hearing aid could require fitting services, follow-ups and so on. Make sure to get a list of all the products and services you will be receiving with your actual hearing aid.

If you believe you’ve been victimized by a scam while looking for a hearing aid, contact your local authorities and report everything to bbb.org/scamtracker.

For more information you can trust, visit bbb.org/Evansville!

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