Your BBB® learned of a pet store practice that lets people believe they bought a pet when the truth is they may have only leased it. Here’s how this works: sometimes pets can be really expensive, so some pet stores offer financial plans to help with the purchase.
This means that you sign an agreement to make periodic payments towards ownership. Very few people realize that this means the pet store will still own the pet until after the last payment is made. So if something happens to the pet: it gets sick, dies, suffers an injury or gets lost, you will still owe money to the store. Also, if you miss a payment, the company has the right to take back your furry friend.
To avoid this type of situation, make sure you understand the terms and conditions of your agreement and don’t sign anything that doesn’t feel right to you. Also, you can check out FTC’s guidelines on buying plans and contact your BBB if you ever need help.
For more information you can trust, visit bbb.org/Evansville!