Your BBB® has learned of a recent Medicare scam that has sprung up. In this scam, a Medicare health plan member receives a call from someone claiming to be the member’s Medicare health plan representative. The representative tells the victim that there was a coding error on the victim’s most recent Explanation of Benefits (EOB) statement. The result is that the victim was overcharged and is due a refund of $399 (the amount varies). In order to issue the refund, the representative needs the victim’s bank account number. And, well, you can guess the rest!
Medicare.gov issues the following warnings to Medicare and Medicaid recipients:
*Don’t give your personal information to someone you don’t know
*Hang up on recorded messages. Do not press any keys or numbers when prompted—even if it is to take your name off their list.
*If you suspect identity theft, or feel like you gave your personal information to someone you shouldn’t have, contact the Federal Trade Commission (FTC) at 888-382-1222.
*If you suspect Medicare fraud, contact Medicare at 1-800-633-4273, 1-800-447-8477, or https://forms.oig.hhs.gov/hotlineforms/report-fraud-form.aspx.
If you receive a suspicious phone call, you may also report it to your BBB at 812.473.0202.
For more information you can trust, visit bbb.org/evansville.