The Beacon

Providing Help through the Consumer Journey

In Partnership with:

The Squad

Cathy Eichele

Cathy has been CEO at the Tri-State BBB since 1991. She is married to Stephen Eichele, has a Great Pyrenees Dog – Willoughby and two Persian Cats, Taylor and Haley. Cathy loves to garden, cook, decorate and travel.

Vice President
Tom Bozikis

I began my career with the BBB in July 1995, and planning on staying until…I’m also interested in obtaining a self-driving vehicle because I enjoy technology, and the freedom it provides. Since I’m blind, this would be the epitome of freedom!

Director of Bureau Affairs
Amanda Shockley

Amanda has been part of the Tri-State Better Business Bureau team since 2010 and serves as Director of Bureau Affairs. A native of Ferdinand, Indiana, she earned her bachelor's degree from the University of Southern Indiana and her Juris Doctor from Thomas M. Cooley Law School in Lansing, Michigan. Amanda and her husband, Michael (a fellow USI alum), welcomed their son, Evan, into the world in the fall of 2011; Evan currently attends elementary school in Evansville. Amanda and her family enjoy traveling around the Midwest, visiting family-friendly museums and attractions and attending sporting events and Broadway musicals.

Business Development Representative
Hillary McCarty

Hillary is from Ft. Wayne, IN and relocated to Evansville this past fall. She is working as a Business Development Consultant identifying best practices for that particular business industry and streamlining processes within the company organization and/or sales team. I worked for the Northern IN BBB for just shy of 4 years between 2009 and 2013.My focus in this business community (Southern IN) is to bring awareness of the BBB into the forefront of business development plans and recognize and educate the business owners who ‘do things right’ in this area on what BBB Accreditation is and how it will benefit their business now and moving forward.

Operations Manager
Debbie Fortner

My husband Mike and I have 3 beautiful daughters, a wonderful son-in-law and a very entertaining granddaughter. We enjoy doing activities with our family, including musical theatre, sporting events, and anything our kids are involved in. I have been at the BBB for two and a half years and truly enjoy the people I work with.

Accreditation Specalist
Lisa Burdick

Lisa joined our team in January 2017 after being a stay at home mom for many years. Lisa comes to us after starting her own business from her home in collections and customer service. Lisa makes our update calls and also makes our retention calls. Lisa and her husband, Jim, are proud parents to their daughters, Braylyn (18), Brilee (13), Makenna (9), and their canine sibling, Chloe. They currently live in Boonville, IN.

Operations & Education Foundation Assistant
Becky Whited

Becky has worked part-time with the BBB since June, 2016. She loves baking, hosting international students, and serving others.

Media Services Specialist
Andy Erk

Andrew Erk is one of our social media, graphic design and digital gurus. Andy loves a good cup of coffee and chatting about the latest sports news.

Director of Media Services
Oana Schneider

Oana Schneider is one of our digital and social medias gurus. In her freetime she spends countless hours with Stanley, her Jack Russell.